Terms & Conditions

About these terms

NLS Technology is a website by Biostar Technology. These Terms & Conditions explain the use of nlstechnology.com and its account, shopping, software, training, affiliate and support features.

Please read these terms before creating an account, placing an order or requesting a service. Product-specific terms, licence conditions and written agreements provided and accepted for a particular purchase also apply to that purchase.

Nothing in these terms removes rights or protections that cannot be excluded under the law applicable to you. If a provision conflicts with those rights, the applicable law takes priority.

Website use & accounts

Provide accurate and current information when registering, contacting us or submitting an order. If you act for a business or another person, you must have authority to make the relevant request or purchase.

• Keep your account credentials private and sign out when using a shared device.
• Keep contact, billing and delivery information up to date.
• Contact us if you suspect unauthorised access or activity on your account.
• Do not impersonate another person or use an account without permission.

Website access can be interrupted by maintenance, technical faults or connectivity issues. If an interruption affects an order or a paid service, contact us with the relevant reference so the issue can be investigated.

Orders & payments

Before submitting an order, review the selected product or service, quantity, specifications, compatibility, currency and total amount. Check any delivery charges, taxes and other costs identified for your purchase, and ask us about anything that is unclear.

• Use a payment method that you are authorised to use and provide accurate payment details.
• Keep a copy of the order details, payment confirmation and any written quotation or agreement.
• Contact us if an amount, item or order status appears incorrect, or if you are unsure whether a payment succeeded.

Payment and order status should be checked separately. A submitted enquiry or a saved cart is not confirmation of a completed purchase. Later changes to website prices do not, by themselves, change a price already agreed for an order.

Affiliate commissions, referral benefits and wallet transactions are governed by the arrangements that apply to the relevant programme or account.

Delivery & access

Confirm the delivery destination, availability and any estimated delivery or activation dates for your order. Physical delivery, software activation and access to online services may involve different arrangements.

Provide a complete delivery address and an email address you can access. Check whether your purchase requires compatible hardware, an internet connection, activation credentials or installation assistance.

If an item arrives damaged, something is missing or digital access does not work, contact us with your order reference and a description of the issue. Agreed delivery obligations and any mandatory remedies for delay or non-delivery remain applicable.

Cancellations, returns & warranties

Cancellation, return, repair and refund arrangements depend on the purchase, the terms agreed for it and the law that applies. Hardware, software, digital access and booked services may be treated differently.

To raise a request, contact us with your order reference, the item or service involved and the reason for the request. Before sending a physical item, contact us for the correct return address and handling instructions. This does not make mandatory cancellation or defective-product rights dependent on prior approval.

Any additional commercial or manufacturer warranty is subject to its accompanying terms. It is separate from rights that apply by law. This page does not set a single return period or warranty duration for every product.

Software, training & affiliate services

Software & licences

Use software and activation credentials within the licence supplied with your purchase. Check the permitted users, devices, installation requirements and any update or support conditions before ordering.

Training & support

The scope, format, availability and any fees for training or support are those agreed for the relevant service. Confirm what is included and any preparation needed before booking or attending.

Affiliates & referrals

Participation is subject to the applicable programme arrangements, including eligibility, referral attribution, commissions and payouts. Do not make misleading product claims or promises of guaranteed earnings.

Website information and training material do not replace medical advice, diagnosis or treatment. Follow the intended-use instructions for each product and the professional requirements that apply to your work. Do not use website descriptions as a reason to delay appropriate medical care.

Responsible use & intellectual property

Use the website and its services lawfully and respect the rights of other people, Biostar Technology and third-party content owners.

• Do not attempt to bypass security, access another account or interfere with website operations.
• Do not submit malware, fraudulent requests, abusive messages or unlawful content.
• Do not share confidential or personal information belonging to someone else without proper authority.
• Do not copy, resell or redistribute software, training materials, images or branding without permission or another lawful basis.

A purchase or website visit does not transfer ownership of intellectual property. Software and other licensed material remain subject to the licence and lawful uses that apply to them.

Privacy & external services

Our Privacy Policy explains how information is handled through website accounts, orders, contact forms, analytics and support. Acceptance of these terms is not, by itself, consent to optional marketing or tracking.

Payment providers, linked websites, maps and chat services can have their own terms and privacy notices. Review the relevant information when using an independent service or leaving this website.

A directory entry or external link does not make an independent practitioner or business part of Biostar Technology. Any service you arrange directly with an independent provider is subject to your agreement with that provider.

Changes & resolving concerns

These terms may be updated when website features or service arrangements change. The date above identifies the current revision. Publishing an update does not automatically change an existing order or a separate agreement.

If you have a complaint or a question about an order, contact us with the relevant reference and an explanation of the issue. Keep copies of related messages and documents so the matter can be reviewed.

Your ability to use any applicable consumer complaint procedure or seek a legal remedy is not restricted by this contact process. These terms do not exclude liability or remedies that cannot lawfully be excluded.

Contact Biostar Technology

For questions about these Terms & Conditions, an order or a website service, email us or use the Contact Us page. Include your order or account reference when relevant, but do not send passwords or full payment-card details.